SECURE CONNECTION
Last Updated: 10/02/2026
1. Introduction
This Privacy Policy explains how JuzShop (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use the JuzShop platform, website, mobile applications, and related services (collectively, the “Services”).
This Privacy Policy should be read together with our Terms and Conditions and any applicable policies referenced therein.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
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2. Information We Collect
We may collect and receive information from you in various ways, including when you:
• Register an account
• Use features and services on the platform
• Connect third-party services
• Make purchases or transactions
• Communicate with us or other users
• Participate in promotions, campaigns, or surveys
The types of information we may collect include but are not limited to:
• Account login details and credentials
• Personal profile information (name, email, contact number, gender)
• Transaction and payment information
• Shipping and billing details
• Location information
• Communications and messages within the platform
• Any other information you voluntarily provide
You may choose not to provide certain information, but this may limit your ability to access some features of the Services.
When you provide information about third parties, you confirm that you have obtained their consent to share such information with us.
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3. Use of Your Information
We collect and use your information for purposes including:
• Creating and managing user accounts
• Processing transactions and payments
• Providing customer support
• Delivering platform features and services
• Improving and personalizing user experience
• Sending service-related updates and notifications
• Conducting research, surveys, and analysis
• Marketing and promotional communications
• Detecting fraud and prohibited activities
• Resolving disputes
• Complying with legal and regulatory obligations
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4. Interaction With Other Users
Our Services allow users to interact and communicate to facilitate transactions.
You are responsible for the information you choose to share with other users. We encourage users to exercise caution and good judgment when communicating on the platform.
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5. Sharing of Information
We may share your personal information with:
• Service providers and partners who assist in platform operations
• Payment and logistics providers
• Affiliates and business partners
• Legal authorities where required by law
We take reasonable steps to ensure that third parties protect your information and use it only for authorized purposes.
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6. International Data Transfers
By using our Services, you consent to the transfer, storage, and processing of your information in countries where JuzShop operates or engages service providers.
We will take appropriate measures to ensure your data is protected in accordance with applicable data protection laws.
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7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no system can be completely secure, and we cannot guarantee absolute security.
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8. Third-Party Links
Our Services may contain links to external websites or services operated by third parties.
We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing any information.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
If changes are material, we will notify users through the platform or other appropriate means.
Your continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
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10. Regulatory Addendums
This Privacy Policy is supplemented by the PDPA Consent Addendum (for Singapore users) and GDPR Addendum (for EU/EEA users).
These addendums form part of this Privacy Policy where applicable and outline additional rights and obligations under relevant data protection laws.
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11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please contact us at:
📧 admin@juzshop.com
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12. Governing Language
In the event of any inconsistency between different language versions of this Privacy Policy, the English version shall prevail.
